Job Summary:
Experience: 0 - 1 Years
Industry Type: BPO/ITES
Role: Associate/ Sr. Associate - (Non Technical)
Functional Area: ITES/BPO/KPO, Customer Service, Ops
Education: UG - B.B.A, B.Com - Commerce / PG - Post Graduation Not Required
Location: Chennai
Job Description:
Authorities/Responsibilities:
Daily processing of calls received within assigned turnaround time.
Awareness of the client’s business, operational activities, and processes
Adaptable to learn new processes, concepts, and skills
Share knowledge and experience with others.
Develops and maintains documentation.
Participate in harmonization of processes between client and third parties.
Escalates issues and seeks advice when faced with complex issues/problems.
Accountable for the completion of various trackers
Ensures all work is performed in accordance with targets.
Desired Profile:
Should be a commerce graduate with 0 -1 Yr of experience. (Freshers can apply)
Basic Accounting knowledge
Good communication skills.
Willing to work in shifts
About Company:
Accenture is a global management consulting, technology services and outsourcing company, with approximately 211,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$21.6 billion for the fiscal year ended Aug. 31, 2010. Its home page is www.accenture.com.
Contact Details:
Sandhya Natesan
Accenture
Telephone 08040778200
Email sandhya.natesan@accenture.com
Website http://www.accenture.com
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