Customer Support Executive - Accenture - Bangalore.

Job Summary:

Experience:       0 - 5 Years

Industry Type:   BPO/ITES

Role:                 Associate/Sr. Associate -(Technical)

Functional Area:ITES/BPO/KPO, Customer Service, Ops.

Education:         UG - Any Graduate - Any Specialization,Graduation Not Required,B.A - Any Specialization,B.B.A - Management,B.Com - Commerce,B.Sc - Any Specialization,B.Tech/B.E. - Any Specialization,BCA - Computers,BHM - Hotel Management,Diploma - Any Specialization,Other Graduate - Any Specialization

PG - Any PG Course - Any Specialization,Post Graduation Not Required

Location:           Bangalore

About Company:

Accenture is a global management consulting, technology services and outsourcing company, with approximately 211,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$21.6 billion for the fiscal year ended Aug. 31, 2010. Its home page is www.accenture.com

Job Description:

Accenture, one of the world's leading management consulting, technology services and outsourcing companies, is looking for young, enthusiastic professionals for Voice openings in Bangalore for its BPO operations.

We are looking for:

• Undergraduates (XII standard) with more than 6 months of work experience in BPO
• Graduates / Post Graduates / Diploma Holders with any exp
• B.E/B.Tech graduates with an aggregate of less than 55% and must have prior voice exp for a minimum of 6 months.
• Candidates with backlogs/arrears in their degree are not eligible

Desired Profile:

• Fresher or experience in voice-based technical support
• should have knowledge of troubleshooting in internet support services for clients
• Should have excellent verbal and written communication skills
• Should be able to diffuse volatile situations when distressed or irate customers call for support
• should be able to deliver quality customer service and technical service support for clients
• Job profile deals in semi – tech process
• Fresher can also apply

 For more details please contact: Mr. Kumar- Mob: 9916176353 Accenture HR

Contact:

Mr. Kumar (HR Executive)

Email:   kumar.venkatappa@accenture.com

Website:  http://www.accenture.com

Telephone:  9916176353