Job Summary:
Experience: 0 - 3 Years
Location: Mumbai
Education: UG - Any Graduate - Any Specialization, Graduation Not Required
PG - Any PG Course - Any Specialization, Post Graduation Not Required
Industry Type: Telecom/ISP
Role: Customer Support Engnr/Technician
Functional Area: IT-Support, Telecom, Hardware
Desired Candidate Profile:
- Excellent communication skills is mandatory
- Knowledge of Cisco, Juniper routers & switches
- Basic knowledge of networking
- Customer orientation, service skills
- Willing to work in shifts
Job Description:
Handling technical help desk, basic troubleshooting of Cisco and Juniper routers & switches, assigning & monitoring trouble tickets
About Company:
Virtela is the world's largest independent managed network, security, and cloud services company. Virtela offers an award-winning suite of services - including managed networks, security, application acceleration, and IT infrastructure management - to mid-market and Fortune 500 customers around the world. Virtela offers unparalleled geographic reach to more than 190 countries through its partnerships with more than 500 carriers.
Contact Details:
Shivani Ohol – HR Executive
Virtela India Pvt. Ltd.
Email ID: smenachery@virtela.net,sohol@virtela.net
Website: http://www.virtela.net
Telephone: 22-91-67139308
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